Refund Policy
Last updated: June 2026
1. 14-Day Money-Back Guarantee
SSRA academy offers a 14-day money-back guarantee on course purchases and the first billing period of a subscription. If you are not satisfied, you may request a full refund within 14 calendar days of your order date or first subscription charge.
2. How to Request a Refund
Refunds are handled by Paddle.com, our Merchant of Record. To request a refund, visit paddle.net and use the email address from checkout so Paddle can locate your order. You may also contact us at info@ssracourses.com with the subject “Refund Request” and your order number, and we will help route the request to Paddle.
3. Cancellations
You may cancel subscriptions at any time. After cancellation, access normally remains active until the end of the current paid billing period. Refund and cancellation handling is subject to Paddle's Refund Policy and Buyer Terms.