Privacy Policy
1. Data Controller
SSRA academy is the data controller for personal data collected through our website, courses, applications, and support channels.
5. Data Sharing
Paddle.com is a data-sharing recipient and our Merchant of Record for checkout, payment processing, subscription management, tax compliance, invoicing, customer service related to billing, and refund requests. Where applicable, Paddle uses appropriate international transfer safeguards, including EU Standard Contractual Clauses and the EU-US Data Privacy Framework.
Terms of Service
4. Subscriptions and Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle processes payments, may appear on your bank or card statement, provides customer service inquiries related to billing, and handles returns and refunds. Subscriptions can be cancelled through the account dashboard, by contacting us, or directly at paddle.net using the email address used at checkout.
Refund Policy
SSRA academy offers a 14-day money-back guarantee on course purchases and the first billing period of a subscription. Refunds are handled by Paddle.com, our Merchant of Record. To request a refund, visit paddle.net with the email address used at checkout or contact info@ssracourses.com with your order number.