Privacy Policy
1. Data Controller
SSRA academy is the data controller for personal data collected through our website, courses, applications, and support channels.
5. Data Sharing
Stripe is a data-sharing recipient and our payment processor for checkout, payment processing, subscription management, tax compliance, invoicing, customer service related to billing, and refund requests. Where applicable, Stripe uses appropriate international transfer safeguards, including EU Standard Contractual Clauses and the EU-US Data Privacy Framework.
Terms of Service
4. Subscriptions and Payments
Our order process is conducted by our online reseller Stripe. Stripe is the payment processor for all our orders. Stripe processes payments, may appear on your bank or card statement, provides customer service inquiries related to billing, and handles returns and refunds. Subscriptions can be cancelled through the account dashboard, by contacting us, or directly at your account dashboard at ssracourses.com using the email address used at checkout.
Refund Policy
SSRA academy offers a 14-day money-back guarantee on course purchases and the first billing period of a subscription. Refunds are handled by Stripe. To request a refund, visit your account dashboard at ssracourses.com with the email address used at checkout or contact info@ssracourses.com with your order number.